Event Cancellations:
We do not offer refunds but transfers are sometimes available at BBOWT’s discretion. If you would like to transfer please give us as much notice as possible. Transfers requested for events happening less than two working days from the request time will not usually be processed. We are not able to transfer after the event has taken place or action transfers at weekends.
To transfer, please email events@bbowt.org.uk giving the name, date, location and time of the event originally booked, then provide the date, time and location of the event you would like to transfer onto. We will get back to you as soon as possible to confirm we are able to action the transfer.
If we cancel the event, you will be offered a transfer or full refund – whichever is preferable to you.
If you have any further questions regarding our refunds policy please email events@bbowt.org.uk